Contents of this section (click to go directly to that topic):

• Payment requirements
• Bank Wire Transfer
• Credit Card or Debit Card
• PayPal
• Currencies and Invoices
• Important notes

All complete orders at Vinyl Gourmet require immediate payment in Euro at the end of the checkout process to be confirmed as valid. For automated payment methods, such as Credit Card or PayPal payments, the order is immediately set as valid.

Non-automated payments, such as Bank Wire Transfers, are expected in less than 3 days (72 hours) to be considered valid orders. Any orders that are not updated to "Payment Received" status by us within 3 days after the order is placed online will be canceled and items restocked.

National and International Bank Wire Transfer payments can take more than 48 hours to complete and should be made immediately after Checkout to avoid delays that might lead to order cancelation.

If in doubt, or if there is any reason to believe there could be a delay in the transfer operation, we encourage our customers to email us the proof of Bank Wire transfer so that we can take the necessary steps to ensure the order is not canceled.

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Three payment methods are currently supported at Vinyl Gourmet:

1- Bank Wire Transfer

This method is available to local customers (Portugal) and customers ordering from any country that is part of SEPA (Single Euro Payments Area) which is a payment-integration initiative of the European Union for simplification of bank transfers denominated in Euro currency. As of February 2014, SEPA consists of the 28 EU member states, the four members of the EFTA (Iceland, Liechtenstein, Norway and Switzerland), Monaco and San Marino.

Please find below the current list of 34 States that are members of SEPA:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

More details here:

http://en.wikipedia.org/wiki/Single_Euro_Payments_Area

http://www.ecb.europa.eu/paym/sepa/html/index.en.html

https://www.ecb.europa.eu/paym/retpaym/paymint/html/index.en.html

https://www.bportugal.pt/pt-pt/pagamentos/sepa/Paginas/inicio.aspx

https://www.ecb.europa.eu/paym/integration/retail/sepa/html/index.en.html

At the end of Checkout you'll be provided with all necessary details to make a successful Bank Wire transfer under SEPA rules: Account owner Business Name, NIB (for Portuguese customers), IBAN and SWIFT / BIC codes. You can also check the Order Status for any particular order and find the Bank Wire details there in case you miss it at the end of Checkout.

All Bank Wire transfers made according to the Single Euro Payments Area, if correctly processed by the issuing party using the SHA (Shared Charges) option and using the correct codes we provide at the end of checkout, will not incur in additional taxes or fees for the payment sender or for the receiving Vinyl Gourmet bank account.

International Bank Transfers can take more than 48 hours to complete, when using this method please make the Bank Wire Transfer as soon as possible after completing Checkout to prevent order automatic cancellation by the 5 Days limit for receiving payment. Feel free to contact us if you need any help.

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2- Credit Card or Debit Card *

This method uses a Payment Gateway to process Credit Card or Debit Card payments, as well as a few other supported payment sources. Vinyl Gourmet currently uses Paypal as its Payment processing gateway for these direct payments that can be made without having or creating a Paypal Account. (read note below)

When prompted at the last step of the Checkout process simply click on the Paypal button to finish the order and pay. When redirected to the Paypal payment page find the option on the lower section to "Pay with my Credit or Debit Card". After filling your details like Name, Address, Credit Card number, Expiration Date and Security Control Code, you are given the option to use the payment details just filled in the form to create a Paypal Account, but this is completely optional as you are not required to login or create a Paypal Account to complete the payment.

Please keep in mind that for security and fraud prevention reasons any order paid using Paypal or the Paypal Payments Gateway will be shipped to the address you have on file with Paypal (or the address you fill in the Paypal form), if the address you entered during checkout at Vinyl Gourmet is different, please contact us to clarify why that is, or we migh ask for clarification.

NOTE: PayPal changes the availability of this feature from time to time, and also depending on the country of the buyer. For some countries, and during non-predictable time periods, there may be a requirement to create a PayPal account to make a Credit/Debit Card payment using PayPal Gateway. This is not something we can control at Vinyl Gourmet.

Special UPDATE as of March 5, 2020:

Since March 5, 2020 PayPal unilaterally decided to stop refunding the merchant for payment fees when the merchant refunds a customer transaction. This means that the fees that are charged by PayPal when the customer sends a payment are permanent. Depending on the country from where the payment is made, these fees can range between 3% and 6% of the entire transaction value, including shipping costs. For this reason, after March 5, 2020 and for all orders paid via PayPal gateway, any refund provided by Vinyl Gourmet will be subtracted of the respective fees value that was charged by PayPal when the customer paid opting for PayPal payment, so that the refund value reflects the actual value that we received from the customer.

Important note concerning PayPal: payment/funds source has to be in the same country as delivery address, meaning that your paypal account or credit card has to be from the same country where you want your order delivered. If you pay with a card or account that is from a different country than your delivery address, the order will be cancelled and payment refunded minus the PayPal fees that will be charged for this transaction attempt.

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3- Paypal *

This method also uses the Paypal Gateway for traditional Paypal users payments, that is for customers with a registered Paypal Account. If you are one of the millions of Paypal users, you already know how it works.

Please keep in mind that for security and fraud prevention reasons any order paid using Paypal or the Paypal Payments Gateway will be shipped to the address you have on file with Paypal (or the address you fill in the Paypal form), the order will not be shipped to the address you entered or selected during checkout at Vinyl Gourmet. When using this payment method the shipping address is always the address we receive from Paypal.

About Paypal:

PayPal is the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. It's accepted by merchants everywhere.

PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

Special UPDATE as of March 5, 2020:

Since March 5, 2020 PayPal unilaterally decided to stop refunding the merchant for payment fees when the merchant refunds a customer transaction. This means that the fees that are charged by PayPal when the customer sends a payment are permanent. Depending on the country from where the payment is made, these fees can range between 3% and 6% of the entire transaction value, including shipping costs. For this reason, after March 5, 2020 and for all orders paid via PayPal gateway, any refund provided by Vinyl Gourmet will be subtracted of the respective fees value that was charged by PayPal when the customer paid opting for PayPal payment, so that the refund value reflects the actual value that we received from the customer.

Important note concerning PayPal: payment/funds source has to be in the same country as delivery address, meaning that your paypal account or credit card has to be from the same country where you want your order delivered. If you pay with a card or account that is from a different country than your delivery address, the order will be cancelled and payment refunded minus the PayPal fees that will be charged for this transaction attempt.

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Currencies and Invoices:

The default currency of the Vinyl Gourmet Store is the € Euro. You can select to have the store display all prices in $USD (United States Dollars) only for reference and to make it easier for some international buyers to calculate costs, but keep in mind that all payments will be made in Euros as that is the only currency accepted for payment. During the checkout process, if you have $USD selected, the currency automatically switches back to € Euro in the very last step and you'll receive a warning message about this.

You order Invoice can be issued in Portuguese or English and will be sent by email or in printed format inside the packaging (unless you instruct us to do something different).

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More Information:

Vinyl Gourmet plans to offer other payment options in the future, these will be announced on the News section but please check back regularly for details and updates.

All prices shown at Vinyl Gourmet online store are inclusive of any taxes required by law when and if applicable in agreement with current legislation.

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